All of our sunglasses come with UV400 protection, blocking 100% of the harmful UV Rays.

To keep your YŪ Eyewear in top condition, follow these care steps:

• Always store your eyewear in its protective case when not in use.

• Clean your lenses with our microfiber cloth - avoid soap & water.

• Never place your eyewear lens - side down to prevent scratches.

YŪ can always find the measurements of our Eyewear in the "Size & Fit" section, on our Product Page.

We offer the majority of payment methods that can be used globally. All of our payment methods are highly secured, you can see them below:

• Apple Pay
• Google Pay
• VISA
• MasterCard
• American Express
• Maestro
• PayPal

The total amount of your order will be charged to your account once the payment has been processed and approved.

If payment is not received after processing, your order may be automatically canceled without prior notice.

You will receive an email confirmation once your order has been shipped. If you do not see this email, please check your spam folder.

For any questions, feel free to reach out to our customer care team at help@yueyewear.com with your order details.

All transactions are managed directly by our payment service provider, Stripe, using secure encryption and adhering to strict banking standards.

Your card details are sent directly to the bank and cannot be read or accessed again.

Yes, YŪ offers Free Global Shipping.

We offer Free Global Shipping, so you don't need to worry for Shipping Costs.

Orders placed on business days will be dispatched the next day. Shipping times typically range from 3-10 business days, depending on the destination and the chosen shipping option.

After your order is processed, you'll receive a confirmation email. Once your item has shipped, we'll send you a notification with your tracking number and a tracking link.

If you already have your tracking number, you can check your order status by clicking HERE. If the tracking number doesn’t work right away, please allow a few hours for the system to update.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Once your order is processed, we are unable to guarantee any changes or cancellations due to our quick processing times. To ensure fast shipping, the fulfillment process begins immediately after your order is placed. Once a shipping confirmation with tracking details is sent, no further changes can be made.

If you need assistance, please reach out to our customer care team at help@yueyewear.com, and we will do our best to accommodate your request.

We happily accept returns within 14 days of delivery. All returned items must be in new, unused condition and in their original packaging.

To start your return, please click HERE to access our returns portal. We’ll provide you with a return shipping label and detailed instructions for returning your package. Items returned without prior approval will not be accepted.

Please note that return shipping costs are the responsibility of the buyer. For further details, please refer to our full Refund Policy.

We're sorry to hear that you received the wrong item. Please reach out to our customer care team at help@ayloeyewear.com, and we'll work quickly to resolve the issue.

Your refund will be processed once we receive your return. You can track your return package using the tracking number from your pre-paid label. After we receive the returned item(s), it may take up to 7 business days to process your refund.